privacy policy

We respect your privacy and are committed to protecting your personal information.
This policy explains what we collect, why we collect it, and how we keep it safe.

Who we are

We’re The Convergent, a strategic marketing consultancy helping organisations build with clarity and confidence.
 

What we collect and why

We may collect:

• Your name and contact details (eg. email, phone, LinkedIn)

• Business information you share with us

• Notes from meetings or workshops

• Feedback or testimonials

We use this information to:

• Communicate with you

• Deliver our services

• Improve what we offer

• Share relevant updates (if you’ve opted in)

Our legal basis

We only use your data when we have a valid reason:

• You’ve given us permission

• We need it to deliver a service

• We’re legally required to keep it

• It’s in our legitimate interest and doesn’t override your rights

How long we keep your data

We keep your information only as long as necessary, usually for the duration of our working relationship and a short period after, unless the law requires otherwise.

Who we share it with

We don’t sell your data. We may share it with trusted partners or service providers who help us deliver our work, but only when necessary and always securely.

Your rights

You can:

• Ask what data we hold about you

• Request corrections or deletions

• Withdraw your consent at any time

• Complain if you’re unhappy with how we handle your data

To do any of the above, just email us at hello@theconvergent.org.

If you’re still not happy, you can contact the Information Commissioner’s Office at ico.org.uk.

Last updated

6 October 2025